- truetrinitycollection@gmail.com
At True Trinity Extensions, we’re dedicated to delivering excellence—not only in our products but throughout every step of our service.
• Order Processing: We process and ship all standard orders within 3 business days.
• Shipping Schedule: We dispatch orders only on weekdays (Monday through Friday).
• Delivery Estimates: Once shipped, you can expect your order to arrive within 3 to 7 business days.
• Please note that we do not offer refunds or exchanges.
• We cannot be held responsible for any packages that go missing during transit.
If you receive an order that isn’t correct, please reach out to us at truetrinitycollection@gmail.com to receive the proper return address. Complete the product exchange form and send back the item in the same condition and packaging you received it. Be sure to include your order number and details of the requested exchange. We highly recommend that you add insurance to your return shipment to protect against any potential carrier issues.
If you have any questions or require further assistance, please don’t hesitate to contact us at truetrinitycollection@gmail.com.
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